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Accessibility

How accessible is the island?

St Michael’s Mount is a rocky, rugged island surround by sea and accessed via an ancient, cobbled causeway. The cobbled paths around the island are often uphill, slippery and uneven, and in some places there are no handrails, making it a difficult route to navigate, even for the most able bodied. For this reason, wheelchairs and pushchairs cannot reach the summit and we do advise sturdy walking boots for the climb.

I have limited mobility – can I hire equipment to help?

To enquire about access for those with very limited mobiliy email tickets@stmichaelsmount.co.uk visit our accessibility page 

Facilities

Are there toilets on site?

You’ll find toilets next to the Island Shop and on the harbour. We have an access toilet situated on the east side of the island and on the harbour front. Please ask a guide for directions to the nearest toilet when you are here.

Can I leave my pushchair somewhere?

The steep island slopes aren’t navigable by pushchair, but we do have a pushchair park so that you can leave them until ready to collect again. However, the cobbled causeway can also be tricky to cross with a pushchair, so it’s best to leave anything with wheels in the car and opt for a hipster or baby carrier for the day instead.

Is there a baby change?

Yes, there are baby changing facilities on the island. Take a look at our families page to find out more about what’s here.

Food & Beverages

Are your suppliers local?

We’re passionate supporters of local producers, so we work with Cornish suppliers whenever we can. Our food and drink outlets use local vegetables, herbs, meat, fish, dairy and flour (to name just a few) and our shops stock local food, gifts and homeware. And of course, our plant sales shop offers island-grown plants to take home.

Can I get food and drink on the island?

There are three food outlets on St Michael’s Mount: the Island Café, Sail Loft, and a pop-up serving takeaway food and drinks. Our team also run the Beach Box in the St Michael's Mount Long Stay car park.. Find out more about food and drink.

Do you provide vegan options?

Our food is freshly prepared and we cater for different diets where possible – just let us know how we can help when ordering.

Will there be queues at the cafe?

There may be queues at our food and drinks outlets this season.  The staffing crisis in the hospitality sector is an issue that has affected us all.  Please be patient with the team who will do their best under difficult circumstances.

Getting Here

Can I just buy an individual boat ticket without a castle and/or garden ticket?

If you haven’t purchased a castle and/or garden ticket, you will not be allowed to board the boat even if you have bought a boat ticket. You will also not be eligible for a refund.

How long should I allow for a boat trip?

When you book a ticket to the castle or garden terraces, you’ll be allocated a particular arrival time for your visit. We ask that you aim to arrive at the first island checkpoint (at the island end of the causeway) at this time. To do this, you’ll need to be at the boat departure point in Marazion 30 minutes before your island arrival time. 

How long should I allow to walk across the causeway?

When you book a ticket to the castle or garden terraces, you’ll be allocated a particular arrival time for your visit. We ask that you aim to arrive at the first island checkpoint (at the island end of the causeway) at this time. If you’re walking, please allow 15 minutes to cross the causeway. To view our Causeway Calculator (causeway opening and closing times on the day of your visit) click here

How will I know if I need to travel by boat or on foot?

Causeway times may sound a little complicated, but there’s nothing you need to do – when we’re able to safely run a boat service, you’ll automatically be notified about whether your time slot requires a boat trip at the time of booking.

How will I know whether the causeway is open or closed on the day of my visit?

To find out causeway opening and closing times on the day you visit please use our very simple Causeway Calculator.  Just click on the date of your visit and you will see the opening and closing times of the causeway.  

What happens if I have forgotten to purchase a boat ticket?

Boat tickets can be purchased from our website or from the Beach Box café, which is situated in the St Michael’s Mount & Long Stay Marazion car park.

What happens if I miss my boat?

We will try our best to get you onto another boat, but this is not guaranteed.

What happens if I’m late and miss my arrival time?

We will try our best to get you onto the island, but this is not guaranteed.

Where can I park?

Please park in our St Michael’s Mount and Long Stay Marazion car park. The postcode satnav reference for this carpark is TR17 0EG and may be marked as Folly Field on your map. Parking tariffs apply to all visitors. Please visit our car parking page to find out more. 

Shopping

Do you accept contactless payments?

Yes, we encourage contactless payments where possible.

When are the island shops open?

Our shops are open when the island is open.

Tickets

Are refunds on tickets available?

We are not offering refunds on tickets other than in exceptional circumstances. Refund requests should be sent to: tickets@stmichaelsmount.co.uk.

Can I bring my dog?

We are not currently allowing dogs on the island. The exception to this rule is assistance dogs. Please read more about dogs here

Can I buy a ticket at the entrance?

No – all tickets must be booked online.

Can I buy an online ticket on the day?

Depending on availability, you may be able to book a ticket on the same day that you’d like to visit. However, numbers are limited so wherever possible, we do suggest that you book ahead to avoid disappointment.

Can I fly a drone over the Mount??

Filming with drones is not permitted on the beach, causeway, car parks, or anywhere on the island as this area is covered by a Flight Restricted Zone (FRZ). 

In addition to the consent that is required under the FRZ status to fly a drone, consent in writing is also required from St Aubyn Estates.

To seek permission, please contact: press@stmichaelsmount.co.uk

How can I book a ticket?

You can book a ticket easily and quickly through our online booking system. We’re limiting the number of people visiting the island at any one time for reasons of safety and enjoyment. If your preferred date and time is not available, you’ll therefore need to try an alternative date. 

How long should I allow for a combi/single ticket visit?

Dwell time on St Michael’s Mount will vary depending on ticket type and how long you decide to stay on the island. For a combination ticket, dwell time is generally between two to four hours on the island. For a single ticket, dwell time is generally between one and two hours on the island. Late time slots need to be mindful that last entry to garden and castle is at 4pm and the island closes at 5pm.

How much time can I spend on the island?

To some extent this depends on which ticket type you have, but to experience everything our island has to offer, including the walk there and back, a visit to the shops and cafes, the castle and the gardens, it will take, on average, around four hours. You can of course leave earlier or later, but be aware that last entry to the castle and the garden is at 4pm and you must make sure you can either walk back on the causeway, or boat back across the sea, before we close at 5pm.

I am a National Trust member – do I need a ticket?

If you’re a National Trust member, you won’t need to pay for a ticket, but you’ll still need to book one. You will be asked to present both your ticket and National Trust card at the first checkpoint. Car parking and boats to/from the island are not National Trust services and are therefore charged separately. 

What do I get for my castle ticket?

A ticket to the castle will also provide you with access to the island itself, as well as the gun batteries, shops, cafes, harbour village and lawns. Your ticket will show a time to arrive at the island, and you should aim to arrive at this time (not before). Once you’re here, you can visit the castle whenever it suits you. A castle ticket does not give you access to the garden (including the walled garden and terraces); if you’d like to visit these areas, you will need to book a combi ticket. There is enough time to visit both the castle and garden in one day.

What do I get for my garden ticket?

A ticket to the garden will also provide you with access to the island itself, as well as the shops, cafes, harbour village and lawns. Your ticket will show a time to arrive at the island, and you should aim to arrive at this time (not before). Once you’re here, you can visit the garden whenever it suits you. A garden ticket does not give you access to the castle or gun batteries; if you’d like to visit these areas, you will need to book a combi ticket. There is enough time to visit both the garden and castle in one day.

What time is last entry to the Castle and the Garden?

Last entry to both Castle and Gardens is at 4:00pm. For combination tickets, you must be at the last checkpoint of your visit before this time. Late arrivals may not be able to enter and refunds will not be given.

Why can I buy a ticket, but NT member tickets are unavailable?

Unlike the majority of other National Trust properties the ownership of St Michael’s Mount is shared between the National Trust and the St Aubyn family. This follows a gift of a large part of the island to the National Trust in 1954. As part of that gift, the St Aubyn family continue to live in the castle under a 999-year lease, as well as running the visitor business under licence from the National Trust. 

To achieve a safe, enjoyable experience for all our visitors, there is a limit on the number of visitors on the island at any one time. We achieve this through controlling how many tickets are issued and spreading these out through the day. For practical, administrative reasons between the National Trust and the St Aubyn family, the number of tickets is split between National Trust members and paying visitors, with the split based on the ratio between these groups in the past.

Why can’t I bring my dog?

We do not allow dogs on the island other than assistance dogs. Access to the island is with a ticket only and this helps us to control visitor numbers for one of the UK’s most popular visitor destinations. A ticket provides access to the castle and/or garden. As both areas are sensitive, they are not suitable for dogs. 

Please make a note on your booking if you will be bringing an assistance dog with you.

Why can’t I access St Michael’s Mount outside of open hours?

St Michael’s Mount has a resident population that also works on the island.  It is important that  resident staff have time off from work without visitors being present on the island so that they can enjoy their homes and have family time.

Why can’t I access the harbour and village without a ticket?

To ensure a safe, enjoyable experience for all our visitors, there is a limit on the number of visitors on the island at any one time. This applies to the whole of the island and can only be achieved through the sale of a controlled number of tickets.

Why can’t I buy a ticket, but NT member tickets are available?

Unlike the majority of other National Trust properties the ownership of St Michael’s Mount is shared between the National Trust and the St Aubyn family. This follows a gift of a large part of the island to the National Trust in 1954. As part of that gift, the St Aubyn family continue to live in the castle under a 999-year lease, as well as running the visitor business under licence from the National Trust. 

To achieve a safe, enjoyable experience for all our visitors, there is a limit on the number of visitors on the island at any one time. We achieve this through controlling how many tickets are issued and spreading these out through the day. For practical, administrative reasons between the National Trust and the St Aubyn family, the number of tickets is split between National Trust members and paying visitors, with the split based on the ratio between these groups in the past.

Why can’t I buy garden or combi tickets on a Sunday after 23rd July?

Our garden is fragile and as a consequence we gradually reduce the number of days that it is open to the public throughout the year. The garden was opened for six days a week until 23rd July. From 24th July it will open for five days a week and close on Sundays. We will continually review the condition of the garden with our Head Gardener and the impact that footfall is having. Like other years, the number of days that the garden is open could reduce further as the season goes on.

Why do you limit numbers and why are they timed only tickets?

St Michael’s Mount is one of the UK’s most popular visitor destinations. We sell tickets in limited capacity timed slots to manage visitor numbers on the island and spread footfall throughout the day.

Why do you only release tickets in three week blocks?

Our garden is fragile and as a consequence we gradually reduce the number of days that it is open to the public throughout the year. At the end of each three week block we review the condition of the garden with our Head Gardener and the impact that footfall is having. For example, if we have had a continuous period of rain the impact from footfall on the winding paths can be more considerable leading to a reduction in the number of days in a week that the garden is open. This provides time for the garden to recover and space for our gardening team to work.

Will you stay open during bad weather/storms?

The island will only close due to very strong winds or very rough seas and when we deem it unsafe to open - we call these ‘Black Flag’ days.  If this happens, you will be informed in advance by email and you will receive a full refund to your bank account within seven working days. We will also update on any bad weather closures on our website and across all of our social media channels. We will not close just because it is raining.